Chapter5: HowtoBuildStrongRelationshipsinaRemoteTeam 49 TreeTimechat Becausewesetupthisruleaheadoftime,webothknowit’sanoption.Anytime wefeeltheneedforsomepeaceandquietwhilewework,weknowwecanfall backontreetimewithouthavingtoexplainourselvesorworryaboutoffending the other person because we don’t want to chat right now. Beingopenaboutwhatyouneedcanbereallyhard.Mostofusaren’tusedto beingsoupfrontwithourteammates.Butkeepinmindalltheinformationyou have about how you feel and your current needs that your teammates don’t have. It’s up to you to fill in that gap so they can communicate with you in the best way. AnothergoodexampleofsettingthisupinadvanceiswhattheBasecampteam did when it introduced phone support. At first, the support team was wary of