Chapter8:HowtoWorkFasterina RemoteTeam “OK, I’m done.” I vividly remember reading that short, punchy sentence again and again in my first few weeks at Zapier, each time pursing my lips, scrunching my forehead andthinking, “How did Wade finish that task so fast? Geesh, I’m slow.” Zapier is my first job on a remote team. Prior to my time here, I spent two years in a co-located corporate cube farm and four years in a regional media company. Never, though, had I been a part of an organization in which each teammemberisontheirown,dictatingtheirownhours,officesetup,andwork environment. For my boss—Zapier co-founder Wade Foster—and the half-dozen other indi- viduals on the team when I joined, this freedom gave rise to a higher level of productivity, too. Or so they felt. “Non-remote work defaults to the highest distraction communication first, which is in-person. Remote work defaults to the lowest, which is no commu-