Chapter8: HowtoWorkFasterinaRemoteTeam 75 1. Pull Internal Communication OutofYourInbox Each Friday, Zapier team members recap their week with a post on the company’s internal blog. Think about the number of words you speak each day—3 minutes of conver- sation with your favorite barista, 15 minutes on a conference call with a new client, 30minutesunpackingyourdaywithafriendoryourspouseoverdinner. Now imagine typing all of those conversations out in email form. That’s the majority of remote communication. By default, these conversations and others like it fall into your inbox and pile up,waitingforyoutoreadandreply.Andthat’sexactlywhatyoudo—asurvey conductedbyMcKinseyGlobalInstitutein2012,forexample,foundthat28%of aprofessional’sworkweekisdedicatedtoreadingandansweringemail.That’s the highest time allotment outside role-specific tasks, which clocks in at 39%.

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