Chapter12: HowtoThriveasanExtrovertonaRemoteTeam 141 Luckily, there are tools that can help replicate in-person collaboration in a digital space. Some my team use daily include: • Mural.ly, a digital workspace that offers digital stickies, whiteboards, and alot of other great features • Zoom,ourvideoconferencingsolution • Slack, where most of our day-to-day communication happens Using these tools is a great way to recreate in-person collaboration. Chris Patrick, People Ops, finds virtual coworking sessions a useful way to con- nectwithmembersofhisteamviatechnology.AndAndyWilkinson,Customer Champion,pairsupwithteammatesoverZoomorSlackcallswhenrespond- ing to customer emails. These are great tools, but they’re only effective if you use them. So grab a colleague and open up a digital whiteboard or hop on a call to brainstorm. Make the most of the technology you have available to you, and you’ll feel a difference in your day-to-day productivity. EngageWithYourRemoteTeam Becausewecommunicatemostlyinwriting,itcanbeeasytowatchconversa- tionsrollbywithoutengaging.And,forthesamereason,itcanbehardtobuild relationships with your team. Be diligent about participating. At Zapier, we have a culture full of jokes, gifs, andemojisinSlack. I find when I fully participate in these conversations I feel connectedtomycoworkersandspendalotofmydayactuallyLol-ing. Andra Roston, Customer Champion, dedicates time to relationships with remote teammates: “I try to spend time in our #fun Slack channels. I also maketheabsolutemostofZapierretreats,andtrytomaintaintherelationships I forge thereafter.” Danny Schreiber, Editorial Team Manager, takes advantage of in-person time when he does see his team (such as our company retreats) to build relationships: “When we’re together in-person as a company I find myself